Last updated: 1 July 2026.
These Terms of Service ("Terms") govern your use of the Occupancy Guard mobile application and related services (the "Service"), operated by Erbacci LTD ("we", "us"). By using the Service you accept these Terms.
You must be at least 18 years old, the owner of (or authorised to install software for) the Ring video doorbell/camera you connect to Occupancy Guard, and authorised to monitor arrivals at the entrance of the property you manage. The Service is currently offered only in the United States.
Occupancy Guard is a tool for short-term-rental hosts. It watches a Ring video doorbell at the entrance of a property you manage, counts how many guests arrive during a booking window you define, and produces occupancy notifications and timestamped arrival snapshots for use as evidence in a booking or chargeback dispute. Occupancy Guard is an occupancy-awareness tool — not a security system, alarm, or eviction tool. It counts people; it does not identify them, and it does not perform facial recognition.
Occupancy Guard is intended solely for external, entrance-only monitoring via a Ring video doorbell. You agree not to use it for indoor monitoring. You are solely responsible for operating your Ring device lawfully and for giving your guests any notice or obtaining any consent that applicable law or your booking platform requires for exterior recording — for example, disclosing the presence and location of the doorbell in your listing and at the property. Occupancy Guard does not decide who may enter a property and takes no action against any guest; any decision you make based on its notifications is yours alone.
Occupancy Guard has a free tier and a premium tier. New hosts get a time-limited free trial of the premium tier when they connect the app. The trial does not auto-convert and you are not charged automatically: when it ends, your account simply returns to the free tier unless you choose to subscribe. To keep premium features, purchase a monthly subscription through the Ring Appstore; the current price and trial length are shown on the Occupancy Guard Ring Appstore listing at the time of purchase, before you are charged. Paid subscriptions auto-renew monthly unless cancelled; you can manage or cancel at any time through Ring My Apps, and paid access continues through the end of the current billing period. Refunds, if any, are subject to the Ring Billing System's policies. The evidence-packet export is a premium feature included in the subscription and is not billed per use.
You agree not to: monitor people without any legally required notice or consent; use the Service for indoor surveillance or for any unlawful purpose; use it as a security, alarm, or eviction system; reverse engineer, decompile, or attempt to extract source code; interfere with the Service's operation; or use automated means to access the Service except through documented APIs.
Occupancy Guard is provided "as is" as an occupancy-awareness convenience layer on top of an existing Ring doorbell. We make no warranty that notifications or counts will be delivered timely, accurately, or at all, and headcounts are estimates that may be wrong. We disclaim any responsibility for decisions made, or harm caused, by reliance on Occupancy Guard notifications or evidence. See the Disclaimer.
To the maximum extent permitted by law, in no event shall Erbacci LTD be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or use, arising out of or in connection with your use of the Service.
You may delete your account at any time from inside the app (Settings → Delete account); doing so removes your data per our Privacy Policy. We may suspend or terminate accounts that violate these Terms.
We may update these Terms; material changes will be communicated in-app before they take effect.
These Terms are governed by the laws of the State of Wyoming, United States, excluding its conflict-of-laws rules. Disputes will be resolved in the state or federal courts located in the State of Wyoming, unless local consumer protection law in your jurisdiction grants you a non-waivable right to a different forum.
Erbacci LTD · info@erbacciltd.com
Registered office: Strovolou 77, Strovolos Center, Office 301, Strovolos 2018, Nicosia, Cyprus (Company No. HE 457237).
Billing is handled by Erbacci LLC (Wyoming, USA) through the Ring Billing System, consistent with the governing-law section above.