Occupancy Guard — occupancy awareness and proof-of-stay for short-term rentals

Occupancy Guard watches the Ring cameras and doorbells you choose during a guest’s booking window and turns arrivals into dated, watermarked photo evidence: proof-of-stay to defeat “services not rendered” chargebacks, alerts when someone arrives outside the booking window, and over-occupancy detection when more guests show up than booked. It counts people; it never identifies them (no facial recognition). An occupancy-awareness and evidence tool for hosts, not a security or eviction system.

What it does

Requirements

Get it

Available in the Ring Appstore

Available in the Ring Appstore: Occupancy Guard in the Ring Appstore.
Companion apps: Apple App Store · Google Play.
Already enabled? Open the dashboard.

Frequently asked questions

How can a short-term rental host prove a stay actually happened?

Occupancy Guard turns arrivals at your entrance into dated, watermarked photo evidence — proof-of-stay you can attach to an Airbnb or chargeback dispute when a guest claims services were not rendered.

Can I detect more guests than booked with my Ring cameras?

Yes. During a guest's booking window Occupancy Guard watches the Ring cameras and doorbells you choose and raises an over-occupancy alert — booked N, detected M — with photo evidence.

Does Occupancy Guard identify people or use facial recognition?

No. It counts people; it never identifies them. There is no facial recognition of any kind.

What happens if someone arrives outside the booking window?

You get an out-of-window / unauthorized check-in alert, with a dated snapshot from the entrance camera.

What do I need to use it?

A Ring account with at least one camera or video doorbell at the entrance of your rental, and an active Ring plan, which Ring requires to enable any app from the Ring Appstore.